Bhaskar Jayakrishnan in

Bhaskar Jayakrishnan

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Senior Vice President, Engineering at Cisco
📍 San Jose, California, United States

Bhaskar Jayakrishnan is the Senior Vice President of Engineering for Customer Experience at Cisco, leading a global team to develop AI-driven platforms. With over 25 years in technology, he was a key figure in scaling Ciscos UCS business to a multi-billion-dollar enterprise and is a graduate of the Indian Institute of Science.

He is a respected Silicon Valley executive known for his expertise in building global-scale SaaS automation platforms and his vision behind innovations like Cisco Intersight and the new Cisco IQ platform, which aims to unify the customer infrastructure journey through intelligence and automation.

His teams partnership with AIDA Cruises led to them becoming the world’s first cruise line to deploy WBA OpenRoaming.

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Experience
28 Years
Current Role
Senior Vice President, Engineering
Job Level
Leadership
Location
San Jose, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Bhaskar cares about

Agentic AI
He is focused on the shift from generative AI to "Agentic AI" systems that proactively solve problems, particularly in customer experience and support.
AI in Healthcare
Recently participated in a panel at HIMSS26 titled “Scaling AI in Healthcare, ” discussing infrastructure shifts needed for AI adoption in the medical field.
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Career

Work history

6-2024
Senior Vice President, Engineering
Cisco
5-2018 - 6-2024
Vice President, Engineering
Cisco
11-2012 - 4-2018
Director, Software Development
Cisco
4-2009 - 10-2012
Manager, Software Development
Cisco
1-2008 - 3-2009
AVP, Software
Ordyn Technologies
In the press

Media appearances

Bhaskar Jayakrishnan – Executive Profile. Featured in Cisco Newsroom
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From Tools to Intelligence: The Engineering Philosophy of Cisco IQ. Featured in Cisco Blogs
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Education
1997 - 1999
M.E.
Indian Institute of Science (IISc)
1991 - 1996
B.E.
Birla Institute of Technology and Science, Pilani
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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