Bhaskar Jayakrishnan

Questioner
DISC Type : c

Senior Vice President, Engineering at Cisco

San Jose, California, United States

Overview

Bhaskar Jayakrishnan is the Senior Vice President of Engineering for Customer Experience at Cisco, leading a global team to develop AI-driven platforms. With over 25 years in technology, he was a key figure in scaling Ciscos UCS business to a multi-billion-dollar enterprise and is a graduate of the Indian Institute of Science.

He is a respected Silicon Valley executive known for his expertise in building global-scale SaaS automation platforms and his vision behind innovations like Cisco Intersight and the new Cisco IQ platform, which aims to unify the customer infrastructure journey through intelligence and automation.

His teams partnership with AIDA Cruises led to them becoming the world’s first cruise line to deploy WBA OpenRoaming.

Personality Overview

Value Seeker

Systematic

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Agentic AI
He is focused on the shift from generative AI to "Agentic AI" systems that proactively solve problems, particularly in customer experience and support.
AI in Healthcare
Recently participated in a panel at HIMSS26 titled “Scaling AI in Healthcare, ” discussing infrastructure shifts needed for AI adoption in the medical field.
AI-Driven CX
His core focus is using AI to reshape customer experience, moving from reactive support to proactive, intelligent partnership, as seen with the Cisco IQ platform.

Media Appearances

Bhaskar Jayakrishnan – Executive Profile. Featured in Cisco Newsroom

See Now

From Tools to Intelligence: The Engineering Philosophy of Cisco IQ. Featured in Cisco Blogs

See Now

Work History

6-2024
Senior Vice President, Engineering at Cisco
5-2018 - 6-2024
Vice President, Engineering at Cisco
11-2012 - 4-2018
Director, Software Development at Cisco
4-2009 - 10-2012
Manager, Software Development at Cisco
1-2008 - 3-2009
AVP, Software at Ordyn Technologies

Education

1997 - 1999
M.E. from Indian Institute of Science (IISc)
1991 - 1996
B.E. from Birla Institute of Technology and Science, Pilani

More Information

Social Presence :

Prographics :

Exp : 28 Location : San Jose, California, United States Job Level : Leadership Designation : Senior Vice President, Engineering at Cisco
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Insights For Selling To Bhaskar

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bhaskar is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Bhaskar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Bhaskar move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Bhaskar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Bhaskar

Personality Compatibility


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