Bhavana Bhagat

Critic
DISC Type : C

Head of Learning & Development - India at Capgemini

Bengaluru, Karnataka, India

Overview

Bhavana Bhagat is the Head of Learning & Development for Capgemini in India, where she designs impactful learning solutions and talent programs. With a background at Genpact and Accenture, her expertise is in scaling capability development for large tech workforces. Colleagues and industry peers often describe her as strategic, committed, and having strong business acumen.

While her public profile is focused on her professional achievements in talent development, she has shown a keen interest in the intersection of technology and the liberal arts. She believes studying the humanities is becoming more important than ever, even as AI becomes more prevalent, highlighting a focus on well-rounded, human-centric skills.

Unique fact: Bhavana believes the real bottleneck to transformation isnt learning new skills, but "unlearning" outdated ways of thinking.

Personality Overview

Information Seeker

Negotiator

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They prefer to analyze logically and value objective facts over emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

AI-Powered Skilling
At Capgemini, she is focused on upskilling employees in Generative AI, cloud-AI convergence, and AI-powered cybersecurity, launching specialized learning hubs like a "Generative AI Campus".
Future of Learning
She emphasizes that true transformation requires "unlearning" outdated thinking, not just layering new skills. She is a frequent speaker at conferences on the future of L&D.
Talent Transformation
Her entire career is focused on converting business needs into learning strategies, having led talent development for tens of thousands of employees at Genpact, Accenture, and Capgemini.

Media Appearances

Bhavana Bhagat talks about learning at Capgemini. Featured in YouTube

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Bhavana Bhagat, Head of Learning & Development, India featured on Capgemini India Facebook page. Featured in Facebook

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Bhavana Bhagat shares bold insights on learning & development at Capgemini. Featured in Facebook (ETHRWorld)

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Work History

5-2024
Head of Learning & Development - India at Capgemini
2-2022 - 4-2024
Vice President, Global Talent Development Head - Data & AI at Genpact
3-2020 - 1-2022
Assistant Vice President, Learning & Leadership Development Lead - Global Delivery Organization at Accenture
9-2010 - 3-2020
Assistant Vice President, Global Learning & Development Lead - Accenture Consulting at Accenture
9-2005 - 9-2010
Manager, Talent Development Partner - Technology Practices in India at Publicis Sapient

Education

Master of Business Administration (MBA) from Institute of Management Technology, Ghaziabad
Master's degree from Sikkim Manipal Institute of Technology - SMU

More Information

Social Presence :

Prographics :

Exp : 22 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Head of Learning & Development - India at Capgemini
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Insights For Selling To Bhavana

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bhavana is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Bhavana

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Bhavana move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Bhavana take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Bhavana

Personality Compatibility


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