Bichngoc Hoang

Critic
DISC Type : C

Clinical Development Analyst, NLP-HIS at 3M

Cypress, Texas, United States

Overview

Bichngoc is a Clinical Development Analyst at 3M, specializing in NLP and Health Information Systems. With a Masters in Instructional Technology from Drexel University, she has a deep background in revenue integrity, medical coding, and data analysis. She holds certifications as a Certified Coding Specialist and an AHIMA ICD-10 trainer.

Outside of her primary technical roles, Bichngoc has experience as an adjunct instructor and e-learning designer, developing online course content and mentoring students. She is bilingual, fluent in both English and Vietnamese, enabling her to work effectively with people from diverse backgrounds.

She uniquely combines deep expertise in clinical data and coding with a formal background in instructional design and e-learning development.

Personality Overview

ROI Driven

Precise

Information Seeker

They prefer to do logical analysis and value evidence over emotions.  They don’t appreciate bells and whistles unless backed by data. They enjoy working alone and do not rely on others very often.

Topics They Care About

Clinical NLP
Her current role as a Clinical Development Analyst at 3M focuses on Natural Language Processing within Health Information Systems, making it a key area of her expertise.
Healthcare Revenue Cycle
Previous roles as a Revenue Integrity Analyst and HIM Consultant demonstrate her extensive experience in optimizing the healthcare revenue cycle through accurate coding and analysis.
E-Learning Development
She holds a Master's in Instructional Technology and has worked as an e-learning and instructional designer, creating online courses and training materials.

Media Appearances

Bichngoc has no verified media appearances

Work History

4-2020
Clinical Development Analyst, NLP-HIS at 3M
5-2018 - 4-2020
Revenue Integrity Coding Analyst at BESLER
Sr. Technical Business Data Analyst at Nuance Communications
HIM Consultant at QuadraMed Healthcare
Adjunct Instructor / E-Learning & Instructional Designer (PRN) at Lone Star College

Education

2008 - 2010
Master from Drexel University
1999 - 2003
BS from University of Houston-Clear Lake

More Information

Social Presence :

Prographics :

Exp : 7 Location : Cypress, Texas, United States Job Level : Middle Designation : Clinical Development Analyst, NLP-HIS at 3M
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Insights For Selling To Bichngoc

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bichngoc is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Bichngoc

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Bichngoc move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Bichngoc take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Bichngoc

Personality Compatibility


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