Bill Zehmer

Collaborator
DISC Type : si

Retired at Deloitte

Atlanta, Georgia, United States

Overview

Bill Zehmer is a retired Managing Director from Deloitte Digital, where he specialized in reimagining the customer experience. His expertise includes using social sentiment to drive revenue and implementing best-in-class B2B and B2C sales and service solutions. He holds a Bachelor of Science from North Carolina Wesleyan University.

Personality Overview

Consensus Builder

Appreciative

Fair-minded

They are more likely to opt for solutions that are proven in the market.  Scenarios where both sides can come out as winners appeal to them greatly. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Enhancing Customer Experience
His career focus was on helping clients improve customer satisfaction and sentiment through better sales and service experiences.
AI in Customer Service
Shared interest in using AI, such as virtual agents and chatbots, to improve customer service interactions and business outcomes.
Social Sentiment Strategy
Believes in harnessing social sentiment to create proactive marketing connections that directly drive revenue.

Media Appearances

Bill has no verified media appearances

Work History

8-2023
Retired at Deloitte
7-2011 - 7-2024
Managing Director at Deloitte Digital
1-2011 - 7-2011
Vice President- SAP Sales and Alliances at Oversight Systems
6-2009 - 12-2010
Regional Director at BackOffice Associates
6-2005 - 5-2009
Account Executive at SAP

Education

1977 - 1982
BS from North Carolina Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 42 Location : Atlanta, Georgia, United States Job Level : N/A Designation : Retired at Deloitte
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Insights For Selling To Bill

During A Call Or A Meeting

DO's

  • Be visibly appreciative of their actions during your interactions
  • Show genuine interest in solving their problems
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t sound very transactional
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bill is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Bill

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Bill move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Bill take some risk or not?

  • They probably won’t put a lot at risk.

You And Bill

Personality Compatibility


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