Bob Swartzel in

Bob Swartzel

Commander · DISC type D
Senior Account Manager CX Consultant at Vertical Communications
📍 Cincinnati, Ohio, United States

Bob Swartzel is a Senior Account Manager and CX Consultant at Vertical Communications with 30 years of experience delivering purpose-based solutions. He specializes in cloud communications, cybersecurity, and call center solutions. Colleagues describe him as a forward-thinking, passionate, and experienced professional with deep technical knowledge.

Outside of his tech career, Bob is a creative author and podcaster. He launched the "Abandon House" podcast and an accompanying e-book, sharing personal experiences to help others navigate the challenges of home repair fiascos. He also values his familys history and community engagement, particularly in local music programs.

He turned a personal home repair disaster into a creative project, publishing a book and podcast to guide others through similar situations.

Read the full overview →
Experience
20 Years
Current Role
Senior Account Manager CX Consultant
Job Level
Middle
Location
Cincinnati, Ohio, United States
Personality Overview

How Bob shows up

Risk-Taker
Very Quick
Candid & Clear

They put a lot of effort into ensuring personal success. They do not care very much about building rapport or relationships. They respond better to strong and respectful interactions.

Priorities

Topics Bob cares about

Customer Experience
As a CX Consultant, he is focused on collaborating with teams to find and implement the right communication platforms that solve specific business problems.
Cloud & Virtualization
His role and expertise center on cloud communications, hosted solutions, and virtualization, including proficiency with VMware and network services.
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Career

Work history

3-2014
Senior Account Manager CX Consultant
Vertical Communications
3-2014
Senior Account Manager & CX Consultant
Vertical Communications
11-2004 - 4-2014
Consultant
Business Consulting Solutions
1-2012 - 11-2013
Northeast Regional Sales Manager
Oaisys
5-2011 - 1-2012
Area Sales Executive
Mitel
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1981 - 1983
Electronics and Automotive
Southern Ohio Technical
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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