Bob Swartzel in

Bob Swartzel

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Senior Account Manager CX Consultant at Vertical Communications
📍 Cincinnati, Ohio, United States

Bob Swartzel is a Senior Account Manager and CX Consultant at Vertical Communications with 30 years of experience delivering purpose-based solutions. He specializes in cloud communications, cybersecurity, and call center solutions. Colleagues describe him as a forward-thinking, passionate, and experienced professional with deep technical knowledge.

Outside of his tech career, Bob is a creative author and podcaster. He launched the "Abandon House" podcast and an accompanying e-book, sharing personal experiences to help others navigate the challenges of home repair fiascos. He also values his familys history and community engagement, particularly in local music programs.

He turned a personal home repair disaster into a creative project, publishing a book and podcast to guide others through similar situations.

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Experience
20 Years
Current Role
Senior Account Manager CX Consultant
Job Level
Middle
Location
Cincinnati, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Bob cares about

Customer Experience
As a CX Consultant, he is focused on collaborating with teams to find and implement the right communication platforms that solve specific business problems.
Cloud & Virtualization
His role and expertise center on cloud communications, hosted solutions, and virtualization, including proficiency with VMware and network services.
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Career

Work history

3-2014
Senior Account Manager CX Consultant
Vertical Communications
3-2014
Senior Account Manager & CX Consultant
Vertical Communications
11-2004 - 4-2014
Consultant
Business Consulting Solutions
1-2012 - 11-2013
Northeast Regional Sales Manager
Oaisys
5-2011 - 1-2012
Area Sales Executive
Mitel
In the press

Media appearances

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Education
1981 - 1983
Electronics and Automotive
Southern Ohio Technical
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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