Bobbie Finley in

Bobbie Finley

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Director Customer Experience at Sysco
📍 Eros, Louisiana, United States

With over 30 years of experience dedicated to Sysco, Bobbie Finley is a seasoned customer success leader. As Director of HQCOE, she excels in driving customer-centric transformation, ensuring operational excellence, and empowering high-performing teams to enhance customer satisfaction and retention through her extensive experience within the company.

Based on her public communications, Bobbie appears to value a positive and encouraging mindset. She is interested in forward-thinking companies like Salesforce, suggesting a focus on innovation and professional growth, which complements her extensive leadership and mentoring background.

Unique fact: Bobbie has built her entire 30+ year career through a series of progressive leadership roles within a single company, Sysco.

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Experience
30 Years
Current Role
Director Customer Experience
Job Level
Mid-senior
Location
Eros, Louisiana, United States
Personality Overview

How Bobbie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Bobbie cares about

Customer Experience
Her entire career is dedicated to elevating the customer experience through strategic vision, operational excellence, and empathetic leadership.
Team Empowerment
Focuses on building and leading high-performing teams by fostering a culture of accountability, collaboration, and continuous improvement to drive satisfaction.
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Career

Work history

3-2023
Director Customer Experience
Sysco
11-2016 - 3-2023
Senior Manager Customer Success Team
Sysco
4-2013 - 10-2016
Manager Customer Support - Shared Business Services (Dallas Site)
Sysco
12-2010 - 4-2013
Team Leader Customer Support - Shared Business Services
Sysco
12-1995 - 11-2010
Program Account/Customer Service Supervisor
Sysco
In the press

Media appearances

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Education
9-1980 - 5-1982
High School
Twin Cities Christian Academy
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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