Braden Allen B. in

Braden Allen B.

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Product Support Manager II, Platform/Integrations/AI at Box
📍 United States

Braden is a Product Support Manager at Box, leading the Platform, Integrations, and AI teams. He focuses on enhancing the customer experience for developers using Boxs ecosystem. A graduate of Baylor University, he has a strong background in tech analysis and team leadership.

Outside of work, Braden is committed to social impact, previously leading the Austin chapter of Box. org to organize local employee volunteering events. He is also an Eagle Scout, reflecting a long-standing dedication to community and leadership principles.

Unique fact: Braden is an Eagle Scout, the highest rank attainable in the Boy Scouts of America.

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Experience
9 Years
Current Role
Product Support Manager II, Platform/Integrations/AI
Job Level
Middle
Location
United States
Personality Overview

How Braden shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Braden cares about

AI Platform Support
Manages support for all aspects of Box AI. He recently posted about bringing Mistral AI to Box to serve EU customers and unlock new capabilities for regulated companies.
Developer Ecosystems
His team directly supports developers using Box's Platform, APIs, and SDKs, showing a clear focus on enabling third-party innovation and success.
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Career

Work history

1-2022
Product Support Manager II, Platform/Integrations/AI
Box
10-2019 - 12-2021
Product Support Team Lead
Box
2-2020 - 2-2021
Box.org Lead - ATX
Box
12-2016 - 7-2017
Contact Center Operations Analyst
Apple
5-2013 - 12-2016
Forum Support and Social Media Support Reviewer
Apple
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2007
Bachelor of Arts
Baylor University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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