Bradford A Hoglund

Questioner
DISC Type : c

Chief Information Officer at Boston Water & Sewer Commission

Boston, Massachusetts, United States

Overview

Bradford Hoglund is the Chief Information Officer for the Boston Water & Sewer Commission, where he champions digital transformation and secure infrastructure. A certified CISSP and CISM, he has a versatile background in IT security, network architecture, and managing large-scale systems. He studied Business Administration at the University of Rhode Island.

For his session at the upcoming IUCX 2026 conference, he has teased that he is bringing a mysterious and “unique” co-presenter with him.

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

AI in Utilities
He focuses on the practical application of AI in the utility sector, emphasizing the challenge of integrating it with legacy systems to move from hype to real-world impact.
Cybersecurity & Infrastructure
As a cybersecurity advocate with CISM and CISSP certifications, he has deep expertise in maintaining the integrity, stability, and security of critical public utility networks.
Digital Transformation
His career is focused on driving digital change within public utilities. He leads initiatives to innovate public infrastructure and manage complex technology integrations.

Media Appearances

Bradford has no verified media appearances

Work History

8-2024
Chief Information Officer at Boston Water & Sewer Commission
10-2016 - 8-2024
Director of Enterprise Applications at Boston Water & Sewer Commission
10-2013 - 10-2016
Director of IT Security and Infrastructure at Boston Water & Sewer Commission
8-2001 - 12-2005
Director of Information Systems at South Boston Neighborhood House
1-1997 - 5-2001
Director of Operations at eFortress

Education

Education details unavailable from Bishop Hendricken High School
Business Administration and Management from University of Rhode Island

More Information

Social Presence :

Prographics :

Exp : 21 Location : Boston, Massachusetts, United States Job Level : Leadership Designation : Chief Information Officer at Boston Water & Sewer Commission
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Insights For Selling To Bradford A

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bradford A is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Bradford A

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Bradford A move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Bradford A take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Bradford A

Personality Compatibility


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