Brandi Trent
Call Center Manager at Covenant Health
📍 Knoxville Metropolitan Area, United States
Brandi Trent is the Call Center Manager at Covenant Health, where she leads several critical patient service centers. Her expertise covers the Patient Transfer Center, TelePsych services, and behavioral health admissions. She holds a specialization as a Medical Insurance Coding Specialist from South College, underpinning her operational role with technical knowledge.
Read the full overview →Experience
23 Years
Current Role
Call Center Manager
Job Level
Middle
Location
Knoxville Metropolitan Area, United States
Personality Overview
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Priorities
Topics Brandi cares about
Behavioral Health Logistics
Manages the call center for behavioral health, overseeing inpatient admissions and ED diversion for psychiatric patients, showcasing expertise in mental healthcare coordination.
Patient Transfer Operations
Her role centers on managing the Patient Transfer Center, a vital component of patient flow and care coordination within a large health system.
Career
Work history
11-2002
Call Center Manager
Covenant Health
In the press
Media appearances
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Education
1999 - 2002
Medical Insurance Coding Specialist/Coder
South College
Social presence
Other Covenant Health Employees
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