Brandi Trent is the Call Center Manager at Covenant Health, where she leads several critical patient service centers. Her expertise covers the Patient Transfer Center, TelePsych services, and behavioral health admissions. She holds a specialization as a Medical Insurance Coding Specialist from South College, underpinning her operational role with technical knowledge.
Brandi Trent
Call Center Manager at Covenant Health
Knoxville Metropolitan Area, United States
Overview
Topics They Care About
Behavioral Health Logistics
Manages the call center for behavioral health, overseeing inpatient admissions and ED diversion for psychiatric patients, showcasing expertise in mental healthcare coordination.
Patient Transfer Operations
Her role centers on managing the Patient Transfer Center, a vital component of patient flow and care coordination within a large health system.
TelePsych Services
Oversees the TelePsych Consult Service, indicating a focus on leveraging technology to deliver psychiatric care and consultations remotely.
Media Appearances
Brandi has no verified media appearances
Work History
11-2002
Call Center Manager at Covenant Health
Education
1999 - 2002
Medical Insurance Coding Specialist/Coder from South College
More Information
Social Presence :
Prographics :
Exp : 23
Location : Knoxville Metropolitan Area, United States
Job Level : Middle
Designation : Call Center Manager at Covenant Health
