Braulio Franco in

Braulio Franco

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Customer Success Manager at 11x
📍 San Francisco Bay Area, United States

Braulio is a Customer Success Manager at 11X, specializing in sales engineering and data-driven solutions. With a background in commercial banking and expertise in SQL, Python, and R, he excels at creating go-to-market strategies. He is currently pursuing a Master of Science in Analytics from Georgia Institute of Technology.

As a bilingual professional, Braulio is passionate about continuous learning and professional development. He recently completed a postgraduate program in Data Science & Analytics from the University of Texas, aiming to merge his sales experience with a deep technical expertise in data science, machine learning, and AI.

Unique fact: Braulio has a proven record of high achievement, earning multiple “Top Performer” and “BDR of the Quarter” awards across different companies.

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Experience
5 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
San Francisco Bay Area, United States
Personality Overview

How Braulio shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Braulio cares about

AI Agent Implementation
In his current role at 11X, he partners with enterprise customers to co-design and deploy tailored AI agents that drive specific business outcomes.
Data-Driven Strategy
He leverages his skills in SQL, R, and Python to analyze customer behavior, detect trends, and build targeted sales and customer success strategies.
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Career

Work history

8-2025
Customer Success Manager
11x
1-2025 - 8-2025
Senior Customer Success Manager - Sales engineer
Odoo
2-2024 - 1-2025
Growth Customer Success Manager - Sales engineer
Odoo
4-2023 - 2-2024
Enterprise Business Development Representative - Team Lead
Paystand
12-2020 - 4-2023
Business Development Representative Manager
The Medrano Group
In the press

Media appearances

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Education
Master of Science in Analytics
Georgia Institute of Technology
Diploma of Education
RheinMain University of Applied Sciences
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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