Braulio Franco

Sharpshooter
DISC Type : CD

Customer Success Manager at 11x

San Francisco Bay Area, United States

Overview

Braulio is a Customer Success Manager at 11X, specializing in sales engineering and data-driven solutions. With a background in commercial banking and expertise in SQL, Python, and R, he excels at creating go-to-market strategies. He is currently pursuing a Master of Science in Analytics from Georgia Institute of Technology.

As a bilingual professional, Braulio is passionate about continuous learning and professional development. He recently completed a postgraduate program in Data Science & Analytics from the University of Texas, aiming to merge his sales experience with a deep technical expertise in data science, machine learning, and AI.

Unique fact: Braulio has a proven record of high achievement, earning multiple “Top Performer” and “BDR of the Quarter” awards across different companies.

Personality Overview

Rigorous & Demanding

Thorough Evaluator

Fast But Analytical

They put a lot of effort into ensuring personal success.  They are less concerned about the product and more about its potential impact. They prefer to move quickly, and expect the same from others.

Topics They Care About

AI Agent Implementation
In his current role at 11X, he partners with enterprise customers to co-design and deploy tailored AI agents that drive specific business outcomes.
Data-Driven Strategy
He leverages his skills in SQL, R, and Python to analyze customer behavior, detect trends, and build targeted sales and customer success strategies.
Go-to-Market Execution
A key part of his responsibilities involves building and launching GTM strategies and campaigns to drive the adoption of next-generation AI solutions for clients.

Media Appearances

Braulio has no verified media appearances

Work History

8-2025
Customer Success Manager at 11x
1-2025 - 8-2025
Senior Customer Success Manager - Sales engineer at Odoo
2-2024 - 1-2025
Growth Customer Success Manager - Sales engineer at Odoo
4-2023 - 2-2024
Enterprise Business Development Representative - Team Lead at Paystand
12-2020 - 4-2023
Business Development Representative Manager at The Medrano Group

Education

Master of Science in Analytics from Georgia Institute of Technology
Diploma of Education from RheinMain University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 5 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Customer Success Manager at 11x
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Insights For Selling To Braulio

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Braulio is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Braulio

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Braulio move?

  • If convinced, they can reach decisions quite fast.
  • Can Braulio take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Braulio

Personality Compatibility


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