Brent Harkins

Questioner
DISC Type : c

Head of Procurement & Ops Support at Wales & West Utilities

Coedkernew, Wales, United Kingdom

Overview

Brent Harkins is the Head of Procurement & Ops Support at Wales & West Utilities, specializing in supply chain management, contract negotiation, and e-Procurement. A certified MCIPS professional, he leads diverse teams including facilities, transport, business continuity, and depot construction, driving operational excellence.

People who have worked with Brent describe him as knowledgeable, pragmatic, and highly effective at resolving complex issues. He is recognized for his ability to get things done well, even in challenging circumstances.

His procurement team was named "Procurement Team of the Year" at the 2016 GO Awards in Wales.

Personality Overview

Cautious & Analytical

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Strategic Procurement
His entire career is focused on procurement, category management, and contract negotiation, with a specialty in supplier management and driving value.
Operational Leadership
He manages a wide range of teams beyond procurement, including Facilities, Transport, Workshops, and Physical Security, indicating a focus on broad operational support.
Business Continuity
Business Continuity Management is a key stated responsibility within his current role, highlighting a focus on organizational resilience and risk management.

Media Appearances

Brent Harkins - Wales & West Utilities - The Org. Featured in The Org

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Work History

1-2021
Head of Procurement & Ops Support at Wales & West Utilities
7-2018 - 1-2021
Head of Procurement & Property at Wales & West Utilities
1-2011 - 7-2018
Head of Procurement at Wales & West Utilities
9-2006 - 7-2010
GM Procurement and Consulting at GSB Supplycorp
3-2005 - 10-2006
Procurement Manager at United Utilities

Education

2012 - 2013
MCIPS from The University of Glamorgan
1994 - 1998
BSC (Hons) from Victoria University of Wellington

More Information

Social Presence :

Prographics :

Exp : 26 Location : Coedkernew, Wales, United Kingdom Job Level : Mid-senior Designation : Head of Procurement & Ops Support at Wales & West Utilities
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Insights For Selling To Brent

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brent is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Brent

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Brent move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Brent take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Brent

Personality Compatibility


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