Mark Doherty in

Mark Doherty

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Head of Metering and Billing at Business Stream
📍 Edinburgh, Scotland, United Kingdom

Mark Doherty is the Head of Metering and Billing at Business Stream, where he has held several management positions. A graduate of the University of Stirling, he is recognized for his focus on customer experience. Colleagues describe him as diligent, professional, and innovative.

Based in Edinburgh, Mark has a professional interest in major consulting firms, following companies like KPMG UK and Capgemini Invent. He has a proven track record of driving significant improvements within his teams and fostering a professional work ethic.

He is currently focused on expanding his team and is actively hiring for his department at the Business Stream headquarters in Edinburgh.

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Experience
16 Years
Current Role
Head of Metering and Billing
Job Level
Mid-senior
Location
Edinburgh, Scotland, United Kingdom
Personality Overview

How Mark shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mark cares about

Customer Experience
Recommendations consistently highlight his passion for ensuring an excellent customer experience and managing high standards in his processes and teams.
Metering & Billing
As the head of this department at Business Stream, he is directly responsible for the strategy, operations, and performance of these core functions.
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Career

Work history

4-2019
Head of Metering and Billing
Business Stream
10-2017 - 4-2019
Key Client Transition Manager
Business Stream
10-2015 - 10-2017
Customer Account Services Manager
Business Stream
11-2010 - 11-2012
Customer Liaison Manager
Northern Gas Networks
11-2006 - 11-2010
Customer Liaison Manager (Gas Connections)
United Utilities
In the press

Media appearances

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Education
2000 - 2005
Degree
University of Stirling
1994 - 2000
5 Higher Grades Achieved
Notre Dame High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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