Brett Carter

Trailblazer
DISC Type : DI

Vice President, Global Customer Success at Illumio

Ponte Vedra Beach, Florida, United States

Overview

Brett has no verified overview

Personality Overview

Informal

Charismatic

Friendly But Fast

They are charming and can persuade others to support their decisions.  A combination of speed and relationship gets the best response from them. They prefer to ensure that they are in control of the situation.

Topics They Care About

Brett has no verified topics they care about

Media Appearances

Brett has no verified media appearances

Work History

2-2025
Vice President, Global Customer Success at Illumio
11-2023 - 9-2024
Vice President, Americas Strategic Professional Services and Customer Success at VMware
8-2017 - 12-2023
Vice President, Americas Professional Services at VMware
1-2014 - 8-2017
Senior Director, Americas Professional Services Sales at VMware
7-2020 - 9-2024
Professional Services Advisory Board at Technology Services Industry Association (TSIA)

Education

1997 - 2005
M.S. from University of Pennsylvania
1990 - 1993
B.B.A. from Hofstra University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Ponte Vedra Beach, Florida, United States Job Level : Senior Designation : Vice President, Global Customer Success at Illumio
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Insights For Selling To Brett

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brett is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Brett

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Brett move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Brett take some risk or not?

  • If necessary, they will be ready to take risks.

You And Brett

Personality Compatibility


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