Brian Glaser

Enthusiast
DISC Type : i

Director of Software Quality Assurance and Business Operations at Kelly & Associates Insurance Group

Baltimore City County, Maryland, United States

Overview

Brian Glaser is the Director of Software Testing & IT Business Operations at Kelly & Associates Insurance Group, where he has held several leadership positions. A certified Project Management Professional, he specializes in software quality assurance and operational efficiency, drawing on an MBA from the University of South Carolina and a BA from Brown University.

Based on his background, Brian appears to value continuous learning and high-level business insights, demonstrated by his interest in publications like the Harvard Business Review. He has built his entire leadership career within a single organization.

Unique fact: Brian has shown significant company loyalty and growth, progressing through at least five management and director-level roles at Kelly & Associates.

Personality Overview

Consensus Focused

Non-Confrontational

Optimistic

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Software Quality Assurance
His career has been centered on developing and leading the company's software QA practices, from managing teams to setting director-level strategy.
IT Business Operations
His current title reflects a core focus on the integration of IT processes with broader business objectives to ensure successful outcomes.
Professional Project Management
He is a certified Project Management Professional (PMP) and previously served as the company's Director of Project Management.

Media Appearances

Brian has no verified media appearances

Work History

10-2016
Director of Software Quality Assurance and Business Operations at Kelly & Associates Insurance Group
12-2015
Director of Software Testing at Kelly & Associates Insurance Group
1-2016 - 10-2016
Director of Project Management & Software Quality Assurance at Kelly & Associates Insurance Group
7-2014 - 12-2014
Director, Client Consulting & Data Integration at Kelly & Associates Insurance Group
1-2009 - 12-2014
Manager, IT Quality Assurance at Kelly & Associates Insurance Group

Education

Master of Business Administration - MBA from Darla Moore School of Business at the University of South Carolina
Bachelor of Arts (BA) from Brown University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Baltimore City County, Maryland, United States Job Level : Mid-senior Designation : Director of Software Quality Assurance and Business Operations at Kelly & Associates Insurance Group
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Brian

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Brian take some risk or not?

  • They can take some low-probability risks if needed.

You And Brian

Personality Compatibility


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