Brian Hannon

Evaluator
DISC Type : cds

Operations at BusPatrol

Allentown, Pennsylvania, United States

Overview

Brian Hannon is an operations executive at BusPatrol with deep expertise in call center management, process improvement, and client services. His career includes leadership roles at Ubiquity and MAXIMUS, focusing on enhancing operational efficiency and driving business growth in B2B and B2C environments.

Personally, Brian is a supportive friend, publicly celebrating the accomplishments of those close to him. He has invested in his own development by taking courses like FranklinCoveys "Seven Habits, " reflecting a commitment to effective leadership principles and personal growth.

He has a unique interest in criminal psychology, demonstrated by his enthusiastic promotion of a book on female serial killers.

Personality Overview

Quality Focused

Hard To Convince

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Child Safety
As a leader at BusPatrol, he actively promotes the company's mission of creating safer bus routes for children, as shown in his posts.
Operational Excellence
His extensive background in operations management, process improvements, and call center development highlights a core focus on driving efficiency and high performance.
Leadership Principles
He has completed courses from Academy Leadership and FranklinCovey, indicating a strong interest in foundational leadership and personal effectiveness strategies.

Media Appearances

Brian has no verified media appearances

Work History

10-2021
Operations at BusPatrol
9-2019 - 7-2020
Senior Manager of Operations at Ubiquity
12-2016 - 8-2018
Operations Manager at MAXIMUS
6-2015 - 6-2016
Director of Market Penetration at MedAssets
4-2007 - 5-2014
Service Operations/Site Manager at Rewards Network

Education

Brian has no verified education history

More Information

Social Presence :

Prographics :

Exp : 14 Location : Allentown, Pennsylvania, United States Job Level : N/A Designation : Operations at BusPatrol
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Brian

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Brian take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Brian

Personality Compatibility


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