Brian Kearney in

Brian Kearney

Supporter · DISC type s
SVP of Client Solutions and Co-Founder at 5th Talent International, LLC
📍 Aurora, Colorado, United States

Brian Kearney is the Co-Founder of 5th Talent International, where he created The Meaningful Work Program to combat high agent turnover and improve customer satisfaction in contact centers. With an MBA from the University of Denver, he has over two decades of experience helping companies develop service-oriented cultures.

Brian is passionate about understanding what drives people, a theme he explores professionally and personally. He has written about finding meaning through craft, such as brewing, and how it can positively impact peoples lives and build community through shared experiences.

His core belief is that meaningful work is the key to aligning employee and customer loyalty, ultimately driving profitability.

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Experience
19 Years
Current Role
SVP of Client Solutions and Co-Founder
Job Level
Leadership
Location
Aurora, Colorado, United States
Personality Overview

How Brian shows up

Slow To Decisions
Thoughtful In Approach
Risk-averse

They are motivated by the potential impact of their decision on the organization. They prefer to follow rules and procedures. They maintain good relationships with everyone, internally and externally.

Priorities

Topics Brian cares about

Agent Retention
He created The Meaningful Work Program to specifically address the crisis of high employee turnover in the contact center industry.
Meaningful Work
Believes that creating 'meaningful work' is the key to connecting the employee experience with the customer experience for better performance.
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Career

Work history

6-2018
SVP of Client Solutions and Co-Founder
5th Talent International, LLC
1-2011 - 6-2011
Vice President of Sales and Marketing
Ideal Dialgoue
6-2010 - 5-2018
Vice President of Marketing and Product Management
Qualfon
2008 - 4-2010
Sen Dir. of Marketing, Product Development, Lead Generation, Analyst Relations
StarTek
2002 - 2008
Executive Director
TeleTech
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
University of Denver - Daniels College of Business
BS
Regis University
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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