Brian Kearney is the Co-Founder of 5th Talent International, where he created The Meaningful Work Program to combat high agent turnover and improve customer satisfaction in contact centers. With an MBA from the University of Denver, he has over two decades of experience helping companies develop service-oriented cultures.
Brian is passionate about understanding what drives people, a theme he explores professionally and personally. He has written about finding meaning through craft, such as brewing, and how it can positively impact peoples lives and build community through shared experiences.
His core belief is that meaningful work is the key to aligning employee and customer loyalty, ultimately driving profitability.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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