Brian Merritt

Initiator
DISC Type : Di

Chief Customer Officer (Seed Stage) at Perspective

New York City Metropolitan Area, United States

Overview

Brian has no verified overview

Personality Overview

Confident

Friendly Challenger

Conviction Driven

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Brian has no verified topics they care about

Media Appearances

Brian has no verified media appearances

Work History

1-2025
Chief Customer Officer (Seed Stage) at Perspective
5-2024 - 5-2025
Founder at Merritt Matters
1-2022 - 6-2024
Head of Customer Success, Global at Teamwork
8-2019 - 12-2021
VP Customer Success & Sales at Trustpilot
3-2019 - 11-2021
Member, The Revenue Collective at Revenue Collective

Education

Computer Engineering from Boston University
High school from Belmont Hill School

More Information

Social Presence :

Prographics :

Exp : 9 Location : New York City Metropolitan Area, United States Job Level : Leadership Designation : Chief Customer Officer (Seed Stage) at Perspective
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Don’t be very informal even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Brian

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Brian take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Brian

Personality Compatibility


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