Brook McShane Bock in

Brook McShane Bock

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Chief Product Officer at ServiceTrade
📍 Old Greenwich, Connecticut, United States

Brook McShane Bock is an entrepreneurial and revenue-focused Chief Product Officer at ServiceTrade, specializing in vertical SaaS. With an MBA from Duke University, she has a proven record of launching new products, integrating acquisitions, and driving growth at private equity-backed software companies like Lightspeed Systems and Vanco.

She has a professional interest in fostering inclusive cultures and understanding unconscious bias, holding certifications in both areas. Brook is also focused on the application of technology to support and empower workers in the commercial trades, aiming to ease their manual burdens and increase their value over time.

She is a proponent of using "Agentic AI" to simplify user experiences by handling complex tasks behind the scenes.

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Experience
21 Years
Current Role
Chief Product Officer
Job Level
Leadership
Location
Old Greenwich, Connecticut, United States
Personality Overview

How Brook shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Brook cares about

Agentic AI
Her recent posts highlight a focus on building Agentic AI at ServiceTrade to simplify user experiences and handle complexity for commercial contractors.
Tech in Skilled Trades
She believes technology and AI will have a tangible impact on skilled trade professionals, a key customer base for her current company, ServiceTrade.
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Career

Work history

11-2024
Chief Product Officer
ServiceTrade
7-2022 - 11-2024
Chief Product Officer
Lightspeed Systems
11-2019 - 7-2022
Chief Product Officer
Vanco
10-2018 - 11-2019
Vice President, Product
Vanco
4-2014 - 8-2018
Vice President of Product, Mobile & Analytics
Blackboard
In the press

Media appearances

ServiceTrade Welcomes Brook Bock as Chief Product Officer. Featured in Yahoo Finance
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Brook Bock on The New Technology Standard for Fire and Life Safety Inspections. Featured in ServiceTrade Blog
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Education
Master of Business Administration - MBA
Duke University - The Fuqua School of Business
Bachelor of Arts (B.A.)
St. Olaf College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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