Brunia Van Brakel in

Brunia Van Brakel

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Chief Operating Officer at Wortell
📍 Amsterdam, North Holland, Netherlands

Brunia van Brakel is the Chief Operating Officer at Wortell, specializing in IT transformation and building high-performing teams. She excels in creating predictable IT delivery by focusing on operational excellence and change management. People who have worked with her describe her as inspiring and adept at managing change. She holds a B. A. from Amsterdam University of Applied Sciences.

Outside of her executive role, Brunia shows an appreciation for the arts and humanities, having shared her thoughts on the enduring relevance of Shakespeare. Her professional development also points to an interest in emotionally intelligent and humble leadership styles.

At a previous role with DXC Technology, she elevated customer satisfaction to 76%, surpassing the previous benchmark by a remarkable 13%.

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Current Role
Chief Operating Officer
Location
Amsterdam, North Holland, Netherlands
Personality Overview

How Brunia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Brunia cares about

AI & Automation
Writes frequently about AI's role as a 'digital colleague' and leveraging tools like Microsoft Copilot to enhance managed services and drive efficiency.
Operational Excellence
Consistently focuses on creating structure and predictability, referencing models like the '5 Layers of Operational Excellence' to achieve sustainable growth and efficiency in IT delivery.
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Career

Work history

12-2022
Chief Operating Officer
Wortell
5-2021 - 11-2022
Managing Director Netherlands
DXC Technology
4-2017 - 5-2021
Director Operations Netherlands
DXC Technology
3-2012 - 3-2017
Director operations NL Acccounts
Hewlett Packard Enterprise
2-2010 - 3-2012
Buss Ops Lead Delivery Belux
Hewlett Packard Enterprise
In the press

Media appearances

From 2023 to 2024: looking back and ahead with COO Brunia. Featured in Wortell Blog
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Education
1989 - 1996
B.A.
Amsterdam University of Applied Sciences
2006 - 2006
Bachelor's degree
AMBI HG 1,2,3
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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