Bruno Ribeiro
Login to view DISC.Bruno is a Customer Experience and Operations specialist at Claro Brasil with a history of leading large teams of over 250 people at companies like Mercado Livre. He holds an MBA from the University of Tennessee and is described as determined, with proven expertise in elevating NPS and FCR metrics.
Beyond his main role, Bruno demonstrates a strong interest in analyzing broad market trends across various sectors, from aviation to fast food. He also follows social issues like national education and has an academic background in Industrial and Fashion Design.
He once repositioned a major brand on Reclame Aqui, earning the prestigious RA1000 seal for excellence in customer service.
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DISC behavioral profile
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