Bryan Coley, P.E., C.E.M.

Examiner
DISC Type : cs

Director, Customer Solutions at Mississippi Power

Gulfport, Mississippi, United States

Overview

Bryan is the Director of Customer Solutions at Mississippi Power, focused on strategic direction for customer service, growth, and electrification. A Certified Energy Manager and Professional Engineer, he earned his BS from The University of Alabama and now chairs its Mechanical Engineering Advisory Board.

Bryan is passionate about giving back to his community, a value he shares with his son, Michael, through volunteer service. This commitment to leadership is also reflected in his achievement as an Eagle Scout, an honor earned through dedication and character.

He chairs the Mechanical Engineering Advisory Board for his alma mater, The University of Alabama, helping to shape the program for future engineers.

Personality Overview

Tough To Convince

Unexpressive

Status Quo Seeker

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

Customer Experience
His current role and recent posts show a deep focus on listening to customers, solving problems, and delivering world-class service through his team.
Energy Efficiency
As a Certified Energy Manager, he is passionate about helping customers use energy wisely and is actively hiring professionals for energy efficiency roles.
Team Leadership
He is a self-described servant leader who takes great pride in his team, highlighting their commitment, professionalism, and the real difference they make for customers.

Media Appearances

Bryan has no verified media appearances

Work History

6-2024
Director, Customer Solutions at Mississippi Power
10-2022 - 6-2024
Digital Customer Engagement & Systems Manager at Georgia Power Company
4-2022 - 10-2022
Assistant to the Senior Vice President of Customer Strategy & Solutions at Georgia Power Company
3-2019 - 4-2022
Market Intelligence Manager at Georgia Power Company
7-2014 - 12-2016
Electric Transportation Program Manager at Gulf Power Company

Education

2009 - 2011
Master of Business Administration (MBA) from University of Alabama at Birmingham
2003 - 2007
Bachelor of Science (BS) from The University of Alabama

More Information

Social Presence :

Prographics :

Exp : 16 Location : Gulfport, Mississippi, United States Job Level : Mid-senior Designation : Director, Customer Solutions at Mississippi Power
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Insights For Selling To Bryan

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bryan is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Bryan

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Bryan move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Bryan take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Bryan

Personality Compatibility


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