John Carson

Energizer
DISC Type : I

Area Director of Hospitality at Chick-fil-A Restaurants

Atlanta Metropolitan Area, United States

Overview

John Carson is an Area Director of Hospitality for Chick-fil-A, focused on delivering exceptional customer experiences. He studied at Northern Virginia Community College and is consistently described by others as professional and helpful, always going above and beyond for customers.

Based on his interests, John appears to follow developments in business strategy and the aerospace and defense industry. He has a demonstrated history of putting the needs of others first, both professionally and personally.

He once turned a 7-year-olds tough day into a memorable birthday celebration through a simple act of kindness while at work.

Personality Overview

Big Picture Person

Enthusiastic

Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Advocacy
Praised for consistently putting customers first and acting as a true member advocate, ensuring their needs are met and exceeded.
Hospitality Excellence
As an Area Director of Hospitality, his career is centered on leading and implementing high standards of service and customer care in the restaurant industry.
Business Strategy
Indicated an interest in high-level business thinking and analysis through following publications like the Harvard Business Review.

Media Appearances

John has no verified media appearances

Work History

9-2023
Area Director of Hospitality at Chick-fil-A Restaurants
8-2020 - 9-2023
Desk Receptionist at Courage Schools
4-2017 - 8-2020
Lead Dining Room Host at Chick-fil-A-Franchise

Education

1996 - 1998
General/Legal from Northern Virginia Community College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Area Director of Hospitality at Chick-fil-A Restaurants
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from John

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can John take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And John

Personality Compatibility


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