Bryan Ladyk

Enthusiast
DISC Type : i

Head Of Customer Experience at Philip Morris International

United States

Overview

Bryan has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Consensus Focused

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Bryan has no verified topics they care about

Media Appearances

Bryan has no verified media appearances

Work History

10-2021
Head Of Customer Experience at Philip Morris International
1-2019 - 9-2021
Manager Consumer Journey at Philip Morris International
11-2015 - 1-2019
Manager Commercialization RRP (Reduced Risk Products) at Philip Morris International
6-2014 - 11-2015
Manager Chesterfield Global Brand Building at Philip Morris International
4-2012 - 5-2014
Brand Manager at Philip Morris International

Education

1999 - 2000
International Law and Economics from Utrecht University
1996 - 2000
Bachelor of Economics from Laurentian University/Université Laurentienne

More Information

Social Presence :

Prographics :

Exp : 21 Location : United States Job Level : Mid-senior Designation : Head Of Customer Experience at Philip Morris International
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Insights For Selling To Bryan

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bryan is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Bryan

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Bryan move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Bryan take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Bryan

Personality Compatibility


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