Bryan Scheers in

Bryan Scheers

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Senior Director, Engagement Services at Tobii Dynavox®
📍 Greater Pittsburgh Region, United States

Bryan is an accomplished leader in customer success and revenue operations with over 20 years of experience. A graduate of Point Park University, he excels at leveraging AI and data analytics to drive operational efficiency and team performance. Colleagues describe him as a knowledgeable and calm leader who is a "relentless educator" dedicated to mentorship.

Outside of work, Bryan draws parallels between his professional life and his personal fitness journey, applying lessons of perseverance from the gym to his career challenges. He openly shares his reflections on career transitions and the importance of resilience, showcasing a thoughtful and introspective nature.

He once implemented an AI system that increased automated orders by 250%, saving 7, 000 work hours in a single year.

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Experience
17 Years
Current Role
Senior Director, Engagement Services
Job Level
Senior
Location
Greater Pittsburgh Region, United States
Personality Overview

How Bryan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Bryan cares about

AI in Operations
Implemented AI-driven automation in customer service and technical support, saving thousands of hours and dramatically increasing efficiency through no-touch order processing.
Customer Engagement
Consistently focused on enhancing customer health scores and retention rates through targeted initiatives and effective use of customer touchpoints across his leadership roles.
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Career

Work history

2-2026
Senior Director, Engagement Services
Tobii Dynavox®
3-2025 - 9-2025
Consultant
Industrial Scientific EMEA
5-2024 - 1-2025
Director Revenue & Commercial Operations
Industrial Scientific
9-2020 - 5-2024
Director, Global Customer Success
Industrial Scientific
12-2016 - 9-2020
Manager, Customer Operations & Field Service
Industrial Scientific
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2016 - 12-2017
Masters of Business Administration
Point Park University
2004 - 2010
Bachelor of Science
Point Park University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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