Byron Mcclain

Enthusiast
DISC Type : i

Customer Experience Supervisor at Andersen Corporation

Russiaville, Indiana, United States

Overview

Byron has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Byron has no verified topics they care about

Media Appearances

Byron has no verified media appearances

Work History

Customer Experience Supervisor at Andersen Corporation
10-2009 - 4-2020
Contract Administrator at Wyndham Hotels & Resorts
10-2008 - 3-2009
Voice & Data Network Consultant at Discovery Consulting
11-1999 - 4-2008
Territory Account Manager at Verizon Business
8-1990 - 12-1993
Personnelman at US Navy

Education

8-1991 - 11-1992
NA from Oakton College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Russiaville, Indiana, United States Job Level : N/A Designation : Customer Experience Supervisor at Andersen Corporation
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Insights For Selling To Byron

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Byron is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Byron

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Byron move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Byron take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Byron

Personality Compatibility


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