Cássio Ramos is an experienced Operations and Products Coordinator with over a decade in the finance and insurance sectors. Specializing in omnichannel strategy and digital channels, he has a proven record of increasing NPS scores and reducing costs. Colleagues praise him as a resilient and emotionally intelligent negotiator.
Outside of work, Cássio values time with his family, sharing posts about celebrating important professional milestones with them. His strong soft skills and emotional intelligence, highlighted by colleagues, are key aspects of his character both in and out of the office.
He successfully elevated company Net Promoter Scores (NPS) by more than 25 points, showcasing his significant impact on improving the customer experience.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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