Caio Derencius

Questioner
DISC Type : c

Analista de Negócios de Projetos de TI at Volkswagen do Brasil

São Bernardo do Campo, São Paulo, Brazil

Overview

Caio Derencius is a Service Delivery Manager at T-Systems Brazil, specializing in IT services, contract management, and continuous service improvement. He holds an MBA in IT Management and Governance and is certified in ITIL 4.

He has a passion for automotive brands, particularly Volkswagen, and actively shares content related to the companys initiatives. He also has a keen interest in finance-related certifications.

People often call him passionate and competent, always seeking continuous improvement through new technologies and methodologies.

Personality Overview

Value Seeker

Systematic

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Service Delivery Excellence
As a Service Delivery Manager, he is focused on customer satisfaction and excellence in contract service delivery, ensuring ethical and transparent operations.
IT Governance
His MBA is in IT Management and Governance, indicating a strong interest in structured IT operations and best practices like ITIL and COBIT.
FinOps Practices
Recently obtained a certification in 'Introduction to FinOps, ' showing a current interest in financial operations and cloud cost management.

Media Appearances

Caio has no verified media appearances

Work History

10-2023
Analista de Negócios de Projetos de TI at Volkswagen do Brasil
11-2021 - 10-2023
Delivery Project Manager at Kyndryl
7-2019 - 11-2021
Service Delivery Manager at T-Systems Brazil
2-2017 - 12-2018
Sales Internship at T-Systems Brazil
8-2012 - 2-2017
Support Analyst at IBM

Education

3-2022 - 1-2023
Master of Business Administration - MBA from USCS - Universidade Municipal de São Caetano do Sul
2015 - 2018
Bacharelado em Administração from Universidade Metodista de São Paulo

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Bernardo do Campo, São Paulo, Brazil Job Level : N/A Designation : Analista de Negócios de Projetos de TI at Volkswagen do Brasil
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Insights For Selling To Caio

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caio is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Caio

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Caio move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Caio take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Caio

Personality Compatibility


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