Gerente Nacional da Experiência do Estudante at ESPM Escola Superior de Propaganda e Marketing
📍 São Paulo, São Paulo, Brazil
Camila Cavicchioli Marcondes is the National Manager of Student Experience at ESPM, leveraging over 20 years of expertise in CX across hospitality, pharmaceuticals, and higher education. A Masters graduate from ESPM, colleagues describe her as committed to excellence, impeccable in planning, and having great attention to detail.
Outside of her professional life, Camila identifies as a passionate mother who loves people. She is guided by a philosophy of empathy, believing that the quality of relationships makes all the difference. She enjoys listening to and helping people, turning challenges into learning opportunities.
Camila has a unique background in managing projects for a social impact firm, focusing on innovation and sustainability.
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Experience
15 Years
Current Role
Gerente Nacional da Experiência do Estudante
Location
São Paulo, São Paulo, Brazil
Personality Overview
How Camila shows up
Meticulous
Perfectionist
Logical And Quick
They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.
Priorities
Topics Camila cares about
Student Experience
As National Manager at ESPM, her primary focus is ensuring students feel welcomed and supported throughout their academic journey, a topic she frequently discusses publicly.
Empathetic Leadership
Leads a national team with a focus on empathy, believing that caring for team members as human beings is essential for success, a value reflected in her recommendations.
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Career
Work history
4-2024
Gerente Nacional da Experiência do Estudante
ESPM Escola Superior de Propaganda e Marketing
6-2022 - 3-2024
Coordenadora Nacional Serviços ao Estudante
ESPM Escola Superior de Propaganda e Marketing
5-2022 - 7-2022
Designer de Serviços I Service designer
PeopleXperience
3-2021 - 6-2022
CX Consultant I Service Designer
Camu Cavicchioli - Customer Experience
3-2020 - 11-2020
Gestora de projetos
ORÉ Inovação em Impacto Social
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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