Camila Nagamine

Questioner
DISC Type : c

Manager of Customer Success III at isaac

São Paulo, São Paulo, Brazil

Overview

Camila Nagamine is a Manager of Customer Success III at isaac with over 10 years of experience managing large accounts in Brazil. She is passionate about using technology to help clients achieve their goals and is described by colleagues as influential, empathetic, and results-focused.

Her background includes a Bachelors degree in Tourism and significant experience in the travel tech industry with Expedia Group. Her biggest professional motivation is building long-lasting and trusting relationships with partners, highlighting a blend of strategic thinking and interpersonal skill.

She successfully acquired over 600 new properties in a previous role, demonstrating strong market expansion capabilities.

Personality Overview

Price-Sensitive

Cautious & Analytical

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Success
Has progressed through multiple roles to become a Manager of Customer Success III, demonstrating a deep commitment to helping clients achieve significant results.
Strategic Partnerships
Focuses on building long-lasting and trusting relationships with large accounts, helping partners develop strategies to increase sales and reach business goals.
Technology for Sales
Passionate about leveraging technology as a key element to help customers succeed, a core principle mentioned in her personal introduction.

Media Appearances

Camila has no verified media appearances

Work History

2-2025
Manager of Customer Success III at isaac
1-2022 - 2-2025
Manager of Customer Success at isaac
8-2021 - 12-2021
CSM at isaac
10-2019 - 8-2021
Market Manager at Expedia Group
3-2014 - 8-2021
Associate Market Manager at Expedia Group

Education

2019 - 2020
Master of Business Administration - MBA from FIAP
2006 - 2010
Bacharelado em Turismo from Universidade Anhembi Morumbi

More Information

Social Presence :

Prographics :

Exp : 17 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Manager of Customer Success III at isaac
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Insights For Selling To Camila

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Camila is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Camila

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Camila move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Camila take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Camila

Personality Compatibility


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