Camila Silva in

Camila Silva

Critic · DISC type C
Gerente de Operações Sênior at Concentrix
📍 São Paulo, São Paulo, Brazil

Camila is a Senior Operations Manager with over 10 years of experience in Customer Experience and leading large-scale teams of over 500 people. She focuses on connecting customer journey transformation with operational efficiency and holds a Green Belt certification in Six Sigma.

Outside of her professional focus on operations and people management, she has expressed a personal interest in major global brands, specifically following The Walt Disney Company.

After building her career there for over 11 years, she recently made the major professional decision to leave Concentrix.

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Experience
18 Years
Current Role
Gerente de Operações Sênior
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Camila shows up

Precise
Negotiator
Objective Thinker

They enjoy working alone and do not rely on others very often. They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Priorities

Topics Camila cares about

People Leadership
Her profile emphasizes a strong focus on people leadership, developing leaders, and building high-performance, sustainable teams.
Operational Efficiency
She consistently connects customer experience with operational efficiency and business performance, supported by her Six Sigma certification.
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Career

Work history

1-2021 - 10-2025
Gerente de Operações Sênior
Concentrix
8-2017 - 1-2021
Gerente de Operações
Concentrix
5-2014 - 8-2017
Team Leader
Concentrix
8-2012 - 5-2014
Subject Matter Expert Lead Management Brazil
IBM
3-2009 - 7-2012
Lead Management Brazil Specialist
IBM
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2026 - 6-2027
Pós-graduação Lato Sensu - Especialização
Pontifícia Universidade Católica de Campinas
2015 - 2016
Gestão Estratégica de Pessoas e Psicologia Organizacional
Universidade Metodista de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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