Captain Nicholas Pagonis

Questioner
DISC Type : c

Senior Vice President - Marine & Technical Operations at Disney Cruise Line

Kissimmee, Florida, United States

Overview

Captain Nicholas Pagonis is the Senior Vice President of Marine & Technical Operations at Disney Cruise Line. His career spans from serving as a Master/Mariner to executive roles at Royal Caribbean Group, showcasing a deep expertise in global fleet and marine operations. He is a graduate of the University of Plymouth and Harvards Division of Continuing Education.

Outside of his extensive maritime career, he has an intellectual interest in European and Roman history, and a particular passion for gardening. He is known for his personable nature and enthusiasm, often making himself available to engage directly with guests and crew to foster a hospitable environment on board.

As a former cruise ship captain, he held the ultimate responsibility for the safety and well-being of over 5, 000 passengers and crew members at sea.

Personality Overview

Value Seeker

Systematic

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

New Vessel Delivery
His recent focus includes overseeing the delivery and sea trials of new, technologically advanced ships like the "Disney Destiny" and "Disney Adventure" from the Meyer Werft shipyard.
Maritime Operations
His entire career is built on marine operations, with current responsibilities covering the technical management, safety, and operational readiness of Disney's fleet.
Cruise Industry Trends
Participates in industry events like the Posidonia Sea Tourism Forum, indicating a strong interest in the future direction, challenges, and policies of global sea tourism.

Media Appearances

Captain has no verified media appearances

Work History

2-2025
Senior Vice President - Marine & Technical Operations at Disney Cruise Line
3-2021 - 2-2025
Vice President - Marine Operations - Global Fleet Management at Royal Caribbean Group
5-2013 - 3-2021
Associate Vice President - Marine Operations at Royal Caribbean Group
6-1990 - 2-2013
Master/Mariner at Celebrity Cruises, Inc.

Education

Master of Science - from University of Plymouth
Division of Continuing Education Professional Development from Harvard University

More Information

Social Presence :

Prographics :

Exp : 35 Location : Kissimmee, Florida, United States Job Level : Leadership Designation : Senior Vice President - Marine & Technical Operations at Disney Cruise Line
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Insights For Selling To Captain Nicholas

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Captain Nicholas is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Captain Nicholas

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Captain Nicholas move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Captain Nicholas take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Captain Nicholas

Personality Compatibility


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