Carin Skapars

Inquirer
DISC Type : cd

Chief Quality Officer at Carelon Health

Fort Lauderdale, Florida, United States

Overview

Carin Skapars is the Chief Quality Officer at Carelon Health, specializing in transforming healthcare systems to improve quality, outcomes, and patient experience. A Certified Professional in Healthcare Quality® (CPHQ), she leverages her MBA and expertise in HEDIS, NCQA, and Lean Six Sigma across Medicaid, Medicare, and Exchange markets.

Outside of her executive role, Carin demonstrates a deep sense of empathy and compassion, drawing leadership lessons from personal experiences, such as the loss of a pet. She actively champions her team members, publicly celebrating their contributions and fostering a positive work culture.

She was a featured speaker at the 2024 NCQA Health Innovation Summit, presenting on Behavioral Health Quality Transformation.

Personality Overview

Demanding

Upfront

Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Quality Transformation
Her entire career, current role as Chief Quality Officer, and speaking engagements are focused on driving measurable improvements in healthcare quality, outcomes, and patient safety.
Behavioral Health
Leads quality for Carelon Behavioral Health and was a featured speaker at a national summit on "Behavioral Health Quality Transformation, " indicating deep subject matter expertise.
Empathetic Leadership
Posted about the grief of losing her dog, connecting it to the importance of recognizing that team members carry unseen burdens. She publicly celebrates her team's successes.

Media Appearances

Carin has no verified media appearances

Work History

4-2025
Chief Quality Officer at Carelon Health
1-2023 - 4-2025
Staff Vice President Quality and Accreditation at Elevance Health
2-2019 - 1-2023
Vice President Clinical Quality at Beacon Health Options
9-2017 - 2-2019
Senior Director, Quality Improvement at Centene Corporation
1-2014 - 9-2017
Director, Quality Improvement at Magellan Health

Education

8-2025 - 8-2027
Master of Business Administration - MBA from Eastern University
Bachelor of Arts (BA) from Alfred University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Fort Lauderdale, Florida, United States Job Level : Leadership Designation : Chief Quality Officer at Carelon Health
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Insights For Selling To Carin

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Stress on the business value that your product offers
  • Be crisp while making the pitch

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carin is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Carin

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Carin move?

  • Their decision making speed is somewhere in the middle.
  • Can Carin take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Carin

Personality Compatibility


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