Richard Alexander in

Richard Alexander

Examiner · DISC type cs
Ground Support Operations / Visual Observer - Tier 1 at Spino Inc
📍 Dallas-Fort Worth Metroplex, United States

Richard is an IT technician with over two decades of hands-on experience in break-fix, installation, and migration services across PC, POS, and Mac platforms. Certified in ITIL 4, he is proficient with Dell hardware and Cisco networking equipment, consistently providing high-level field and desktop support.

Beyond his IT career, Richard is a certified drone pilot, photographer, and laser technician. He has managed ground support operations for drone flights, showcasing a unique blend of technical expertise and practical, hands-on skills in varied fields including electro-mechanical assembly and biomedical equipment repair.

Unique fact: Richard is a certified biomedical equipment technician, having refurbished and performed maintenance on hospital infusion pumps.

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Experience
13 Years
Current Role
Ground Support Operations / Visual Observer - Tier 1
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Richard shows up

Tough To Convince
Late Adopter
Process Oriented

They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Priorities

Topics Richard cares about

IT Field Services
Has over 20 years of experience providing break-fix, installation, migration, and upgrade services as a field and desktop support technician for corporate clients.
Drone Operations
He is a certified drone pilot and has worked in ground support operations, managing the flight line, and serving as a visual observer.
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Career

Work history

6-2024 - 6-2025
Ground Support Operations / Visual Observer - Tier 1
Spino Inc
10-2023 - 3-2024
Electro-Mechanical Assembly Technician
Essintial Enterprise Solutions
10-2021 - 4-2022
Deskside Support (DSS) Mac
Sumeru Solutions
3-2020 - 10-2021
Field Service Technician
Apidel Technologies
5-2010
Field Technician
Peak Systems - Texas
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2013
Associate of Science (AS)
Collin College
2005 - 2013
Associate of Applied Sciences (AAS)
Collin College
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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