Carl Phillips

Inquirer
DISC Type : cd

Global CTO | Salesforce at DXC Technology

Shreveport, Louisiana, United States

Overview

Carl Phillips is the Global CTO for Salesforce at DXC Technology, where he defines and implements the companys technology vision. A 10-time certified Salesforce professional and life-long learner, he studied Electrical Engineering at Louisiana State University. Colleagues describe him as a "hard worker" and "detail-oriented".

Prior to his career in tech, Carl was the Chief Operating Officer for the MAGCON Tour, managing international events for major social media celebrities. This role saw him featured in a Netflix reality series, highlighting his skills in operations and management in a fast-paced, public-facing environment.

He appeared in the 2016 Netflix reality show "Chasing Cameron" as the COO of the MAGCON Tour.

Personality Overview

Demanding

Judgemental

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Salesforce Architecture
As Global CTO, he sets the technology vision and governance for Salesforce implementations, supported by his Application Architect certification.
AI-Powered Service
He holds multiple Salesforce AI certifications and promotes using autonomous AI agents to transform customer service.
Platform Governance
His role emphasizes architectural consistency and scalability, and he actively promotes partnerships with tools like Quality Clouds to ensure platform health.

Media Appearances

Carl has no verified media appearances

Work History

9-2024
Global CTO | Salesforce at DXC Technology
7-2023 - 11-2024
Managing Director Solutions | Salesforce at DXC Technology
5-2021 - 7-2023
AMS Delivery Manager - Salesforce Practice Lead at DXC Technology
12-2016 - 3-2020
Information Systems Manager at General Dynamics Information Technology
10-2013 - 10-2016
Operations Manager at MAGCON Tour

Education

1992 - 1992
Electrical and Electronics Engineering from Louisiana State University
1989 - 1990
Electrical and Electronics Engineering from Louisiana Tech University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Shreveport, Louisiana, United States Job Level : Leadership Designation : Global CTO | Salesforce at DXC Technology
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Insights For Selling To Carl

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carl is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Carl

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Carl move?

  • Their decision making speed is somewhere in the middle.
  • Can Carl take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Carl

Personality Compatibility


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