Carla Contreras

Wildcard
DISC Type : isc

Senior Manager of CX Talent at ARMRA

San Angelo Area, United States

Overview

Carla has no verified overview

Personality Overview

ROI Driven

Friendly But Slow

Requires Proof

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Carla has no verified topics they care about

Media Appearances

Carla has no verified media appearances

Work History

5-2024 - 11-2025
Senior Manager of CX Talent at ARMRA
10-2022 - 11-2025
Senior Manager of CX Talent at ARMRA
10-2023 - 5-2024
Manager of Customer Experience at ARMRA
10-2019 - 6-2021
Concierge (Remote) at Lashify usa
3-2014 - 3-2019
Apple Care Senior Advisor (Remote) at Apple

Education

2-2020 - 9-2022
Bachelor's degree from The University of Arizona Global Campus
10-2022 - 9-2024
Master's degree from The University of Arizona Global Campus

More Information

Social Presence :

Prographics :

Exp : 9 Location : San Angelo Area, United States Job Level : N/A Designation : Senior Manager of CX Talent at ARMRA
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Insights For Selling To Carla

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carla is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Carla

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Carla move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Carla take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Carla

Personality Compatibility


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