Carlos Arzola, AAP CTP

Examiner
DISC Type : cs

Product Manager at Banco Popular de Puerto Rico

Puerto Rico

Overview

Carlos is an experienced Payments Product Manager at Banco Popular with a strong background in the banking industry. Recognized by colleagues as dedicated and an expert, he is a Certified Treasury Professional and holds a BSBA from the University of Puerto Rico-Mayaguez.

Based on his social media activity, Carlos appears to be a family-oriented individual who enjoys sharing holiday greetings and celebrating with loved ones. He maintains a professional network by congratulating colleagues on their achievements.

Unique fact: Carlos was a featured speaker at the NACHA Payments conference in 2018, a significant event for payment professionals.

Personality Overview

Late Adopter

Process Oriented

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Payment Systems
His entire career, certifications (CTP), and role as a speaker at the NACHA Payments conference are centered on the payments industry.
Risk Management
Lists Risk Management as one of his key professional skills, indicating its importance in his role within the banking sector.
Mobile Payments
Highlights mobile payments as a specific skill, suggesting a focus on emerging technologies and digital trends within finance.

Media Appearances

Carlos has no verified media appearances

Work History

Product Manager at Banco Popular de Puerto Rico

Education

1989 - 1994
BSBA from University of Puerto Rico-Mayaguez
1983 - 1989
High school Diploma from Colegio San Jose

More Information

Social Presence :

Prographics :

Exp : N/A Location : Puerto Rico Job Level : Middle Designation : Product Manager at Banco Popular de Puerto Rico
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Insights For Selling To Carlos

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carlos is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Carlos

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Carlos move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Carlos take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Carlos

Personality Compatibility


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