Carlos Catalahana

Trailblazer
DISC Type : ID

Chief Information Officer, Retirement Services | Head of CX Platforms at Corebridge Financial

Raleigh-Durham-Chapel Hill Area, United States

Overview

Carlos Catalahana is the Chief Information Officer for Digital Platforms & Transformation at Corebridge Financial, bringing over 30 years of experience in technology management. A graduate of the New Jersey Institute of Technology, he specializes in executing digital strategies and building high-performing development organizations. Colleagues describe him as innovative, strategic, and versatile.

Outside of his executive role, Carlos is a passionate Formula 1 enthusiast with a keen interest in McLaren Racing. He recently attended the Miami Grand Prix, drawing inspiration from the sports blend of cutting-edge technology, elite talent, and intense competition, which mirrors his professional drive.

Unique fact: Carlos is a prolific inventor who is named on over 20 filed patents, including a framework for customizable marketing campaigns.

Personality Overview

Informal

Assertive

Friendly But Fast

They are not against taking risks and can make tough decisions when required.
  They are more likely to accept new and exciting technologies. A combination of speed and relationship gets the best response from them.

Topics They Care About

Generative AI Strategy
Recently completed certifications on integrating Generative AI into business strategy and harnessing AI agents, showing a clear focus on applying emerging tech.
Digital Transformation
Currently leading digital transformation programs at Corebridge and has a history of launching new digital experiences and modernizing platforms.
Customer Experience
Previously led Customer Experience (CX) platforms and is recognized for his deep understanding of using technology to drive compelling online user journeys.

Media Appearances

Carlos has no verified media appearances

Work History

9-2022
Chief Information Officer, Retirement Services | Head of CX Platforms at Corebridge Financial
4-2022 - 10-2022
Chief Information Officer, Retirement Services at AIG at AIG
1-2019 - 4-2022
Vice President, Digital Platforms & Engineering at MetLife
4-2015 - 1-2019
Vice President, Global Digital Sales & Servicing Technology at MetLife
4-2014 - 3-2015
Vice President, Digital Servicing Technology at MetLife

Education

Technology Management from New Jersey Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 31 Location : Raleigh-Durham-Chapel Hill Area, United States Job Level : Leadership Designation : Chief Information Officer, Retirement Services | Head of CX Platforms at Corebridge Financial
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Insights For Selling To Carlos

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Build a trustworthy relationship while keeping the product center-stage
  • Help them visualize the impact of their decision

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carlos is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Carlos

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Carlos move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Carlos take some risk or not?

  • If necessary, they will be ready to take risks.

You And Carlos

Personality Compatibility


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