Carlos Cervantes
Login to view DISC.Carlos is a Director of Quality & Customer Experience at AXA México, specializing in CX, QA, and continuous improvement. He is a certified Lean Six Sigma Black Belt with a proven history of guiding organizations through data-driven transformations. His expertise lies in optimizing end-to-end processes to enhance customer satisfaction and drive operational efficiency.
Based on his social media activity, Carlos appears passionate about social causes, particularly related to womens safety and empowerment. He actively shares content supporting the idea that being a woman should not be a risk, demonstrating a commitment to advocacy and social responsibility outside of his corporate role.
He has a proven record of delivering multi-million-euro value through data-driven transformation and scalable best practices.
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