Carlos Cervantes
Critic · DISC type CCarlos is a Director of Quality & Customer Experience at AXA México, specializing in CX, QA, and continuous improvement. He is a certified Lean Six Sigma Black Belt with a proven history of guiding organizations through data-driven transformations. His expertise lies in optimizing end-to-end processes to enhance customer satisfaction and drive operational efficiency.
Based on his social media activity, Carlos appears passionate about social causes, particularly related to womens safety and empowerment. He actively shares content supporting the idea that being a woman should not be a risk, demonstrating a commitment to advocacy and social responsibility outside of his corporate role.
He has a proven record of delivering multi-million-euro value through data-driven transformation and scalable best practices.
Read the full overview →How Carlos shows up
They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms. They choose to analyze logically and value facts to emotions.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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