Carlos Crouchett Avila

Questioner
DISC Type : c

Jefe de Operaciones at Rabobank Chile

Chile

Overview

Carlos Crouchett Avila is the Head of Operations for Rabobank Chile, overseeing key areas like treasury, customer service, and clearing. He leads his team focusing on service quality, client problem-solving, and regulatory compliance. He is a trained Financial Technician from the Instituto Bancario Guillermo Subercaseaux.

Personality Overview

Cautious & Analytical

Value Seeker

Systematic

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Operational Compliance
His role emphasizes ensuring all banking operations adhere to current regulations and that internal processes remain updated.
Client Service Quality
A key part of his mandate is leading his team to deliver high-quality service and effectively resolve customer issues.
Team Leadership
He is responsible for supervising and leading the operations team, focusing on quality of service and problem-solving for clients.

Media Appearances

Carlos has no verified media appearances

Work History

1-2002
Jefe de Operaciones at Rabobank Chile
Jefe de operaciones at Rabobank

Education

1985 - 1987
Tecnico Financiero from Instituto Bancario Guillermo Subercaseaux

More Information

Social Presence :

Prographics :

Exp : 23 Location : Chile Job Level : N/A Designation : Jefe de Operaciones at Rabobank Chile
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Insights For Selling To Carlos

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carlos is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Carlos

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Carlos move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Carlos take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Carlos

Personality Compatibility


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