Carlos Neira

Sharpshooter
DISC Type : DC

Chief Executive Officer at Interface

Denver, North Carolina, United States

Overview

Carlos Neira is the CEO of Interface Outsourcing, focused on delivering cost-effective solutions that enhance client productivity and profitability. Drawing on his experience in business development and IT, he is described by others as a leader with integrity and drive. He holds a Masters degree and a BBA from Universidad Iberoamericana de Ciencia y Tecnologí.

In a previous management role, he successfully reduced employee attrition by 30% by implementing targeted engagement programs and leadership development initiatives.

Personality Overview

ROI Driven

Thorough Evaluator

Rigorous & Demanding

They prefer to be the ones controlling the conversation or defining the terms.  More than the product, they care about the impact of the product. They take a lot of pride in personal achievements.

Topics They Care About

Outsourcing Excellence
He frequently writes about the difference between effective and ineffective outsourcing, emphasizing dedicated teams, clear metrics, and strong client partnerships to ensure success.
Sales Discipline
Focuses on the importance of capacity and follow-up in outbound sales, drawing from his background as a Director of Business Development and his "Cold Calling Mastery" course.
Scaling Support
Believes in redesigning customer support systems to handle growth, rather than overburdening teams, to prevent burnout and maintain service quality as ticket volumes increase.

Media Appearances

Carlos has no verified media appearances

Work History

7-2022
Chief Executive Officer at Interface
11-2021 - 11-2025
Area Manager at Enterprise Staffing Solutions
7-2017
Director of Business Development at CHEMDOX, Inc
12-2012 - 6-2017
Division President at Tri Source International
8-2011 - 12-2012
MEDICAL BILLING AND COLLECTIONS at Almori BPO Services, S.A.

Education

2019 - 2020
Master's degree from Universidad Iberoamericana de Ciencia y Tecnología
2017 - 2019
Bachelor of Business Administration - BBA from Universidad Iberoamericana de Ciencia y Tecnología

More Information

Social Presence :

Prographics :

Exp : 16 Location : Denver, North Carolina, United States Job Level : Leadership Designation : Chief Executive Officer at Interface
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Insights For Selling To Carlos

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Get to the point quickly instead of spending time doing small talk
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carlos is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Carlos

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Carlos move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Carlos take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Carlos

Personality Compatibility


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