Carly Lee in

Carly Lee

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Head of Loyalty, Personalization & Partnership at Circle K
📍 United States

Carly Lee leads loyalty and personalization at Circle K, where she drove the successful launch of the "Inner Circle" rewards program across 4, 000 stores. An MBA graduate from the University of Michigan, colleagues describe her as a dynamic, detail-oriented, and results-driven leader who excels at building teams and fostering inclusion.

Outside of her professional life, Carly is an avid mountaineer. She has a strong belief in the power of the outdoors, indicating a passion for nature, challenge, and personal pursuits beyond the corporate world.

Unique fact: She is an avid mountaineer.

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Experience
8 Years
Current Role
Head of Loyalty, Personalization & Partnership
Job Level
Mid-senior
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Carly cares about

Loyalty Program Strategy
She led the team that developed and launched the 'Inner Circle' rewards program for Circle K, showcasing her expertise in building large-scale loyalty initiatives.
Data-Driven CX
Focuses on bringing data-driven, customer-centric innovation to evolve the member experience across both digital and retail channels.
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Career

Work history

6-2025
Head of Loyalty, Personalization & Partnership
Circle K
3-2022 - 5-2025
Director, Loyalty Strategy & Experience
Circle K
8-2021 - 1-2022
Sr. Director, Integrated Loyalty Solutions
Concentrix
1-2021 - 7-2021
Associate Director, Integrated Loyalty Solutions
Concentrix
1-2020 - 12-2020
Sr. Manager, Integrated Loyalty Solutions
Concentrix
In the press

Media appearances

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Education
Master of Business Administration (MBA)
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration (BBA)
National Taiwan University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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