Carmen Eneida Tellez Rdz in

Carmen Eneida Tellez Rdz

Examiner · DISC type cs
Sr Manager Customer Service at CPKCM at CPKC
📍 Monterrey, Nuevo León, Mexico

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Sr Manager Customer Service at CPKCM
Job Level
Middle
Location
Monterrey, Nuevo León, Mexico
Personality Overview

How Carmen shows up

Unexpressive
Overcautious
Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Priorities

Topics Carmen cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2023
Sr Manager Customer Service at CPKCM
CPKC
5-2011
Sr. Manager Customer Service
KCSM Kansas City Southern de Mexico
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2014
MBA
Universidad de Monterrey
2012 - 2014
Master of Business Administration (MBA)
Universidad de Monterrey
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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