Carmen Eneida Tellez Rdz

Examiner
DISC Type : cs

Sr Manager Customer Service at CPKCM at CPKC

Monterrey, Nuevo León, Mexico

Overview

Carmen has no verified overview

Personality Overview

Unexpressive

Overcautious

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Carmen has no verified topics they care about

Media Appearances

Carmen has no verified media appearances

Work History

4-2023
Sr Manager Customer Service at CPKCM at CPKC
5-2011
Sr. Manager Customer Service at KCSM Kansas City Southern de Mexico

Education

2012 - 2014
MBA from Universidad de Monterrey
2012 - 2014
Master of Business Administration (MBA) from Universidad de Monterrey

More Information

Social Presence :

Prographics :

Exp : 14 Location : Monterrey, Nuevo León, Mexico Job Level : Middle Designation : Sr Manager Customer Service at CPKCM at CPKC
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Insights For Selling To Carmen Eneida

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carmen Eneida is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Carmen Eneida

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Carmen Eneida move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Carmen Eneida take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Carmen Eneida

Personality Compatibility


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