Caroline D.

Commander
DISC Type : D

Commercial State Manager NSW/ACT at dormakaba

Sydney, New South Wales, Australia

Overview

Caroline is a purpose-driven Commercial State Manager at dormakaba, where she holds full P&L accountability and leads commercial operations across NSW/ACT. Her extensive background includes several management roles at ALDI and a postgraduate degree from Escola Conquer, underscoring her expertise in strategic growth and operational excellence.

Building strong relationships through strategy and negotiation is a core strength that stems from a young age. She has always valued human connection and finds the most enjoyment in helping others grow, a principle that guides her leadership style and professional interactions.

As a child, she started her sales career at just 9 years old, selling Avon to make money to buy books at school.

Personality Overview

Decisive

Risk-Taker

Strong-Willed

They prefer to move quickly, and expect the same from others.  They put a lot of effort into ensuring personal success. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Team Empowerment
Her headline is "Empowering People" and her posts highlight team-focused initiatives like the "Technician Improvement Committee" and all-hands meetings to drive collective success.
Strategic Growth
Holds full P&L accountability and leads focused strategic planning sessions to define clear actions and business growth, as mentioned in a recent post about her CMT team.
Sales Excellence
Considers sales a natural talent since childhood and recently invested in her team's development through a "Sales Excellence Academy" focused on strategic account planning.

Media Appearances

Caroline has no verified media appearances

Work History

1-2025
Commercial State Manager NSW/ACT at dormakaba
2-2024 - 12-2024
National Communications and Store Guidelines Advisory Panel at ALDI Stores Australia
4-2022 - 12-2024
Regional Executive Manager - Western Sydney at ALDI Stores Australia
2-2020 - 3-2022
Head of Special Projects at ALDI Stores Australia
8-2016 - 3-2022
Area Manager - Eastern Suburbs at ALDI Stores Australia

Education

6-2024 - 12-2024
Postgraduate Degree from Escola Conquer
2010 - 2012
Diploma from Australian Pacific College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Commercial State Manager NSW/ACT at dormakaba
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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Hold your ground without indulging in one-upmanship
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Caroline

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • If convinced, they can reach decisions quite fast.
  • Can Caroline take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Caroline

Personality Compatibility


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