Caroline Imelda

Energizer
DISC Type : I

Operations Executive at Granola

London, England, United Kingdom

Overview

Caroline is a driven Operations Executive with a Masters in Computer Science from the University of Bath and a background in hospitality management. Her expertise lies in leading teams, enhancing operational efficiency, and implementing automated workflows. Colleagues describe her as wonderfully professional, reliable, and an impressive problem-solver.

Outside of her core operational roles, Caroline possesses a creative mindset and a strong enthusiasm for technology, business, and finance. This unique blend of analytical and creative skills is demonstrated through her past entrepreneurial ventures and a commitment to continuous learning.

She co-founded Internet Speed Monitor, a device that helps consumers automatically get refunds from internet providers for poor service.

Personality Overview

Full Of Energy

Believer

Informal

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Operational Excellence
Led a team restructuring that improved efficiency and service quality, and is praised by colleagues for being professional, reliable, and hard-working.
Process Automation
Designed and implemented automated workflows in a previous role that resulted in a 79% increase in company-wide efficiency.
Creative Leadership
She has posted about her strong belief that creativity is a vital component of being a truly great leader.

Media Appearances

Caroline has no verified media appearances

Work History

5-2025
Operations Executive at Granola
6-2023 - 5-2025
Team Lead - Business Operations at GetHarley
6-2020 - 8-2024
Co-Founder at Internet Speed Monitor
7-2017 - 1-2018
Assistant Director of Operations & Finance Intern at Placement International
7-2016 - 1-2017
F&B Sales Intern at Banyan Tree

Education

2018 - 2019
Master of Science - MS from University of Bath
2015 - 2018
Global Degree in Hospitality Management from Les Roches

More Information

Social Presence :

Prographics :

Exp : 6 Location : London, England, United Kingdom Job Level : Junior Designation : Operations Executive at Granola
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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Caroline

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Caroline take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Caroline

Personality Compatibility


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