Carolyn Steffen, CSM, CPPM

Observer
DISC Type : ic

Software Quality Assurance Analyst at Mednet

Bellingham, Washington, United States

Overview

Carolyn Steffen is an experienced Software Quality Assurance Analyst with a demonstrated history in the computer software industry. A graduate of Purdue University with a B. S. in Applied Mathematics, she is also a Certified Scrum Master (CSM) and Certified Professional Project Manager (CPPM).


Her unique combination of a degree in Applied Mathematics with dual certifications in project management and scrum methodologies highlights a distinct blend of analytical and leadership skills.

Personality Overview

Example Seeker

Assertive

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Software Quality Assurance
Her career is centered on QA, involving test plan creation, script execution, and defect management for various software, including offshore-developed products.
Business Process Improvement
This is a key stated skill. She has experience creating processes and reports for new software rollouts to improve operational tracking and efficiency.
Agile Methodologies
She holds a Certified Scrum Master (CSM) certification, indicating a professional interest and expertise in agile frameworks for software development.

Media Appearances

Carolyn has no verified media appearances

Work History

4-2019
Software Quality Assurance Analyst at Mednet
5-2018 - 4-2019
Payroll Account Manager at Employer Solutions Group & Employer Solutions Staffing Group
6-2015 - 11-2016
Software Quality Assurance Analyst at Knowledge Marketing
5-2012 - 10-2013
Analyst at Curbside Landscaping
8-2008 - 6-2009
QA Consultant at NetClinic/CRuff Quality Solutions

Education

1982 - 1985
B.S from Purdue University
1979 - 1982
Education details unavailable from State University of New York at Plattsburgh

More Information

Social Presence :

Prographics :

Exp : 11 Location : Bellingham, Washington, United States Job Level : Middle Designation : Software Quality Assurance Analyst at Mednet
URL has been copied!

Insights For Selling To Carolyn

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolyn is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Carolyn

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Carolyn move?

  • They like to analyze well and then make their decisions.
  • Can Carolyn take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Carolyn

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.