Casey Chroust

Pioneer
DISC Type : isd

Chief Operating Officer at Optoro

Washington, District of Columbia, United States

Overview

Casey Chroust is the Chief Operating Officer at Optoro, a Blue Yonder company, with nearly 30 years of experience guiding retailers and brands. He leads go-to-market and customer journey functions, overseeing product, marketing, and customer success teams. He holds a Bachelor of Arts from Denison University.

Beyond his executive career, Casey is a certified PADI Divemaster, reflecting a strong passion for scuba diving and underwater exploration. He also shows an interest in the academic business community, following institutions like Stanfords Graduate School of Business and Northwesterns Kellogg School of Management.

Unique fact: He is a certified PADI Divemaster, which qualifies him to lead and guide recreational scuba divers.

Personality Overview

Decisive But Friendly

Dynamic But Sincere

Driven But Considerate

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Circular Economy
He is an executive at a company that won a Circular Economy Enterprise award and speaks publicly on innovations that reduce waste in retail.
Retail Technology
His career is focused on leading SaaS technology solutions for the retail industry, specifically in the complex area of returns and reverse logistics.
Go-To-Market Strategy
As COO, he is directly responsible for the end-to-end Go-To-Market function, from product strategy and marketing to customer implementation and success.

Media Appearances

Casey has no verified media appearances

Work History

Chief Operating Officer at Optoro
Chief Product Officer (Interim) at Optoro
Chief Customer Officer at Optoro
Managing Partner & Chief Revenue Officer at Retail Strategic Ventures
Executive Vice President, Retail Operations at Retail Industry Leaders Association (RILA)

Education

1993 - 1997
BA from Denison University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Washington, District of Columbia, United States Job Level : Leadership Designation : Chief Operating Officer at Optoro
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Insights For Selling To Casey

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Ask them for a lunch or coffee once some rapport has been established
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Casey is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Casey

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Casey move?

  • They are generally fast movers and can take quick decisions
  • Can Casey take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Casey

Personality Compatibility


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