Cassie Cox, RHIA

Critic
DISC Type : C

Director- Health Information Management, Release of Information at SSM Health

Mansfield, Texas, United States

Overview

Cassie Cox is the Director of Health Information Management and Release of Information at SSM Health. A Registered Health Information Administrator with a degree from Illinois State University, she has extensive experience in HIM operations, business process improvement, HIPAA compliance, and Epic Systems from roles at several major health systems.

She has a demonstrated interest in promoting health and well-being within a professional environment. Cassie stays informed on broader industry topics by following organizations like HCA Healthcare and publications such as The New York Times.

While at Advocate Aurora Health in 2015, Cassie won an award for starting an exercise program to integrate healthy living into the workday for her department.

Personality Overview

Information Seeker

Negotiator

Objective Thinker

Unless the value is proven by data, they are unlikely to value fancy features.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

Health Information Management
Her entire career is focused on HIM, with director-level experience at multiple healthcare systems including SSM Health and Methodist Hospitals.
Release of Information
This is a specific focus and key responsibility in her current title as Director at SSM Health.
Workplace Wellness
She was recognized with an award for creating a departmental exercise program to improve team health and cohesiveness at a previous employer.

Media Appearances

Cassie has no verified media appearances

Work History

7-2024
Director- Health Information Management, Release of Information at SSM Health
5-2023 - 7-2024
System Director, Health Information Management at Methodist Hospitals
5-2021 - 5-2023
Regional Director Of Operations at Ciox Health
4-2019 - 5-2021
Regional Director, Health Information Management at Parallon
1-2015 - 4-2019
Multi-Site Director, Health Information Management at Advocate Aurora Health

Education

1998 - 2000
Bachelor of Science (BS) from Illinois State University
1996 - 1998
Associate of Arts (AA) from Joliet Junior College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Mansfield, Texas, United States Job Level : Mid-senior Designation : Director- Health Information Management, Release of Information at SSM Health
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Insights For Selling To Cassie

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cassie is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Cassie

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Cassie move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Cassie take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Cassie

Personality Compatibility


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