Catherine Fitzgerald

Wildcard
DISC Type : ics

Senior Director, Communications, Marketing & Community Outreach at Navient

Glens Falls, New York, United States

Overview

Catherine has no verified overview

Personality Overview

Requires Proof

Curious But Skeptical

ROI Driven

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Catherine has no verified topics they care about

Media Appearances

Catherine has no verified media appearances

Work History

2-2025
Senior Director, Communications, Marketing & Community Outreach at Navient
12-2020 - 2-2025
Director, Employee Communications and Community Outreach at Navient
9-2015 - 12-2020
Senior Manager, Employee Communications & Community Outreach at Navient
5-2014 - 9-2015
Manager, Employee Communications and Community Outreach at Navient
2-2010 - 5-2014
Manager, Employee Communications and Community Outreach at Sallie Mae

Education

1998 - 2002
BA from William & Mary
2006 - 2009
MBA from University at Albany

More Information

Social Presence :

Prographics :

Exp : 23 Location : Glens Falls, New York, United States Job Level : Senior Designation : Senior Director, Communications, Marketing & Community Outreach at Navient
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Insights For Selling To Catherine

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Catherine is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Catherine

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Catherine move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Catherine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Catherine

Personality Compatibility


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