Catherine Leak

Questioner
DISC Type : c

General Manager at St George's University Hospitals NHS Foundation Trust

London, England, United Kingdom

Overview

Catherine Leak is an experienced General Manager at St Georges University Hospitals NHS Foundation Trust, with a demonstrated history in the healthcare industry. She is skilled in operations, negotiation, and procurement, and is a graduate of Carlett Park College.

Her focus includes enhancing the patient environment and recognizing the contributions of her staff, particularly in facilities and catering.

Her team was shortlisted for the "Healthcare Caterer of the Year 2025" award.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to analyze every situation thoroughly.


Topics They Care About

Facilities Management
She has a background as a Facilities Manager and recently showcased the work of Estates and Facilities teams on #HealthEFMDay.
Patient Environment
Actively participates in Patient Led Assessments of the Care Environment (PLACE) and publicly thanked hospital cleaners for their contributions.
Healthcare Catering
Recently celebrated that her team at St George's was shortlisted for the Healthcare Caterer of the Year 2025 award.

Media Appearances

Catherine has no verified media appearances

Work History

7-2019
General Manager at St George's University Hospitals NHS Foundation Trust
1-2009
Facilities Manager St Georges NHS Trust at NHS
11-2006 - 1-2009
Facilities Deputy Manager at SGP Property & Facilities Management
7-1989 - 11-2006
Operations Co-ordinator at Pall Mall Support Services

Education

1981 - 1983
A levels from Carlett Park College
1976 - 1981
Education details unavailable from Neston High School

More Information

Social Presence :

Prographics :

Exp : 36 Location : London, England, United Kingdom Job Level : Senior Designation : General Manager at St George's University Hospitals NHS Foundation Trust
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Insights For Selling To Catherine

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Catherine is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Catherine

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Catherine move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Catherine take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Catherine

Personality Compatibility


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