Cathy Patten
Inspirer · DISC type idCathy Patten is a creative and innovative leader with over 25 years of experience in patient support services and call center management within the Pharmaceutical and Health Care industries. Described as a talented and inspirational leader, she has a proven track record of managing high-performing, diverse teams.
She focuses on building a culture of recognition and accountability to drive superior performance for both internal and external customers. Her experience includes overseeing patient support programs for biotech and large pharmaceutical organizations like Novartis and AstraZeneca.
At a previous role, she directly managed a call center staff of over 800 hourly associates and 100 management personnel.
Read the full overview →How Cathy shows up
They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.
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Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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